Module 1: Introducing Windows 2000 Datacenter Server 1
Overview
Microsoft Windows 2000 Datacenter Server
Microsoft Windows Datacenter Program
Classroom Discussion: Identifying Datacenter Server
Solutions
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Microsoft
® Windows® 2000 Datacenter Server includes and extends the
technologies of Windows 2000 Server and Windows 2000 Advanced Server.
The Windows 2000 Datacenter Server operating system complements the
Microsoft Windows Datacenter Program. This program is designed to provide
enterprise customers with an integrated hardware, software, and service
offering, which is delivered by Microsoft and authorized Datacenter OEMs.
Windows Datacenter Program includes scalable hardware, joint support queues
with server vendors for single-point-of-contact support, rigorous system testing,
and qualification focused on the entire system. The program also includes
coordinated maintenance and change control for hardware and software
updates.
The companies most likely to need Windows 2000 Datacenter Server and
Windows Datacenter Program are those that have large non-partitionable
databases, server consolidation, and massive file and print servers.
After completing this module, you will be able to identify and discuss possible
solutions using Windows 2000 Datacenter Server, including:
Identifying the features of Windows 2000 Datacenter Server.
Describing Windows Datacenter Program.
Topic Objective
To provide an overview of
the module topics and
objectives.
Lead-in
In this module, you will learn
about Microsoft
Windows 2000 Datacenter
Server and Microsoft
Windows Datacenter
Program.
2 Module 1: Introducing Windows 2000 Datacenter Server
Microsoft Windows 2000 Datacenter Server
Windows 2000 Server
Windows 2000 Server
Windows 2000
Advanced Server
Windows 2000
Advanced Server
Windows 2000
Datacenter Server
Windows 2000
Datacenter Server
upgrade
upgrade
NO upgrade
NO upgrade
Windows 2000
Server Features
Windows 2000
Advanced Server
Features
Windows 2000
Server Features
Windows 2000
Server Features
Windows 2000
Advanced Server
Features
Windows 2000
Datacenter Server
Features
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Windows 2000 Datacenter Server can be used for mission-critical needs, such
as online transaction processing (OLTP), large data warehouses, line-of-
business applications, server consolidation, and large-scale application service
providers. It is designed for enterprise applications and tested for use with
specific, highly reliable hardware configurations.
Windows 2000 Datacenter Server Features
Datacenter Server has all features of Microsoft Windows 2000 Server and
Microsoft Windows 2000 Advanced Server, plus the following key features:
Supports 32-way symmetric multiprocessing (SMP).
Supports 64 gigabytes (GB) of main memory by using Physical Address
Extension (PAE) for applications that use the Address Windowing
Extensions (AWE) application programming interface (API).
Supports Microsoft Cluster service clusters from one to four nodes.
Provides the Process Control tool, a tool that uses the Job Object API to
isolate, group, and manage processes.
Includes Winsock Direct, a feature that provides a high performance
interconnect without the administrator making changes to applications and
significantly improves availability because it bypasses the TCP/IP stack
while transferring data on a system area network (SAN).
There is no upgrade path from Windows 2000 Advanced Server to
Datacenter Server. Although Datacenter Server supports all the technologies in
Windows 2000 Server and Windows 2000 Advanced Server, Datacenter Server
must be installed by the OEM on a qualified server.
Topic Objective
To identify the features of
Microsoft Windows 2000
Datacenter Server.
Lead-in
Windows 2000 Datacenter
Server can be used for
mission-critical needs, such
as online transaction
processing (OLTP), large
data warehouses, line-of-
business applications,
server consolidation, and
large-scale service
providers.
Key Points
Explain to the students that
there is no upgrade path
from Windows 2000
Advanced Server to
Datacenter Server. Although
Datacenter Server supports
all the technologies in
Windows 2000 Server and
Windows 2000 Advanced
Server, Datacenter Server
must be installed on a
qualified server.
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Module 1: Introducing Windows 2000 Datacenter Server 3
Microsoft Windows Datacenter Program
Core Services
Expanded Support Requirements
Platform Requirements
Qualification Process
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Windows Datacenter Program, delivered through an authorized Datacenter
OEM, is a set of requirements designed to provide customers with integrated
hardware, software, and service. The program is specifically designed to
address enterprise customer requirements.
Each authorized Datacenter OEM will implement a business model based on
the Windows Datacenter Program. Research the authorized Datacenter OEM’s
own implementation of the Windows Datacenter Program. Windows Datacenter
Program requires that authorized Datacenter OEMs meet the following
requirements:
Core Services. Offer a set of core services to their customers, depending on
the OEM’s implementation model.
Expanded Support Requirements. Meet basic Microsoft Certified Support
Center (MCSC) requirements and then complete additional MCSC
requirements to sell Datacenter Server.
Platform Requirements. Adhere to a specified platform for the hardware,
operating system, and services.
Qualification Process. Undergo rigorous qualification and system testing
focused on the entire system.
For more information about Windows Datacenter Program, read the
white paper titled Windows Datacenter Program on the Student Materials
compact disc.
Topic Objective
To describe Windows
Datacenter Program.
Lead-in
Windows Datacenter
Program, delivered through
an authorized Datacenter
OEM, is a set of
requirements designed to
provide customers with
integrated hardware,
software, and service.
Note
4 Module 1: Introducing Windows 2000 Datacenter Server
Core Services
Change Control
Delivery Models
Installation
Joint Support Queue
Minimum 99.9% Uptime Guarantee
On-Site Responsiveness
Providing Availability Assessment
Reliability Requirements
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Windows Datacenter Program requires that authorized Datacenter OEMs offer
core services to their customers. The delivery of these core services may differ
among the authorized Datacenter OEMs based on which implementation model
they choose. Microsoft may be involved in the delivery of many of these
services.
Microsoft expects that the authorized Datacenter OEMs build business models
around the following core services.
Core service Requirements
Change control Provide a change control service that allows a customer to
update their system periodically from a current Datacenter
Hardware Compatibility List (HCL) qualified configuration
to an updated configuration.
Delivery models The authorized Datacenter OEM or the Microsoft alliance
can deliver support and services for Datacenter Server.
(Microsoft alliance purchases support and service contracts
from the OEM on behalf of the customer.)
Installation Confirm Datacenter HCL configuration file matches the
current installation.
Include all hardware and software components.
Install and start the Datacenter Server system.
Joint support queue Staffed with OEM and Microsoft personnel to ensure
seamless collaboration between the hardware and operating
system vendors.
Minimum 99.9%
uptime guarantee
Offer a service that guarantees system availability at the
operating system level of 99.9 percent.
On-site responsiveness Keep qualified personnel on site, available within four hours
of any customer’s site.
Topic Objective
To describe the core
services for the Windows
Datacenter Program.
Lead-in
Windows Datacenter
Program requires that
authorized Datacenter
OEMs offer core services to
their customers.
Key Points
The delivery of these core
services may differ among
the authorized Datacenter
OEMs based on which
implementation model they
choose.
Microsoft expects that the
authorized Datacenter
OEMs build business
models around the core
services.
Module 1: Introducing Windows 2000 Datacenter Server 5
(continued)
Core service Requirements
Providing availability
assessment
Conduct capacity planning.
Design backup and restore procedures.
Evaluate the physical and environmental condition.
Identify the change control process gap.
Implement fault tolerance and disaster recovery strategies
and procedures.
Reporting Reliability
requirements
Measure customer Datacenter Server systems with the Event
Log Analyzer.
Report number of customer blue screens to Microsoft
Corporation.
Provide a copy of each crash dump file for analysis.
6 Module 1: Introducing Windows 2000 Datacenter Server
Expanded Support Requirements
•Escalation
•Maintenance and Change Control
•Problem Replication Environment
•Quality
•Staffing and Certification
•Support Service Offerings
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Windows Datacenter Program requires authorized Datacenter OEMs to meet
the basic Microsoft Certified Support Center (MCSC) requirements and then
complete additional MCSC program requirements to sell Datacenter Server.
These additional requirements are designed to help the authorized Datacenter
OEMs deliver an integrated hardware and software service offering, in
conjunction with Microsoft, to the OEM’s customer.
The additional responsibilities for authorized Datacenter OEMs that want to
participate in Windows Datacenter Program are as follows:
Escalation. Provide maximum rates for escalation of non-bug incidents to
Microsoft and the ability to share support cases across partner and Microsoft
tracking systems.
Maintenance and change control. Provide a process that ensures
coordinated delivery of hardware and software updates as a single re-
qualified system.
Problem replication environment. Provide a lab and replication environment
for reproducing and troubleshooting customer problems.
Quality. Consistently achieve the target customer satisfaction levels for
support services provided to customers as well as ongoing quality analysis
and improvement methodologies.
Topic Objective
To describe the expanded
support requirements for
authorized Datacenter
OEMs.
Lead-in
Windows Datacenter
Program requires authorized
Datacenter OEMs to first
meet the basic MCSC
requirements and then
complete additional MCSC
program requirements to
sell Datacenter Server.
Module 1: Introducing Windows 2000 Datacenter Server 7
Staffing and certification. Maintain the minimum number of full-time
support professionals supporting Microsoft products and require that
support professionals hold and maintain appropriate Microsoft certification.
Support service offerings. Provide the following service components:
• Change control
• Delivery models
• Installation
• Joint support queue
• Minimum of 99.9% uptime guarantee
• On-site responsiveness
• Providing availability assessment
• Reliability requirements
8 Module 1: Introducing Windows 2000 Datacenter Server
Platform Requirements
Hardware Requirements
Hardware Requirements
System Requirements
System Requirements
License Requirements
License Requirements
• Hardware Design Guide
Version 2.0
• Server Design FAQ
• At least 8 processors
• May ship with 1 processor
• Can scale up to 32
processors
• Service packs on BIOS-
locked media
• Windows 2000 Datacenter
Server
• 1-8 processors
• 1-16 processors
• 1-32 processors
• Up to 16 processors
• Up to 32 processors
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To participate in the Windows Datacenter Program, authorized Datacenter
OEMs must adhere to specified hardware, system, and license requirements.
The purpose of these requirements is to provide the most reliable and scalable
environment for Datacenter Server.
Hardware Requirements
Datacenter Server runs on a single processor, but the most scalable server for
this platform supports 32 IA32 processors. The Windows Datacenter Program
requires the server running Windows 2000 Datacenter Server be an Intel server
that supports at least eight physical IA32 processors. A server may be delivered
to the customer with fewer than eight processors, but it must be capable of
expanding to a minimum of eight processors as the customer’s needs grow.
The authorized Datacenter OEMs provide Datacenter Server product and
service packs to customers on media that is basic input/output system (BIOS)
locked. This means that both the product and service packs are customized so
that they specifically support that authorized Datacenter OEM’s hardware
platform.
Hardware intended for servers running Datacenter Server must meet the
requirements defined in the Hardware Design Guide Version 2.0 and the Server
Design FAQ, located at www.microsoft.com/hwdev/xpapers/nt2/welcome.htm
and www.microsoft.com/hwdev/xpapers/SDG2FAQ/FAQ1.htm
System Requirements
The Windows Datacenter Program requires the Datacenter Server operating
system. Datacenter Server is based on the Microsoft Windows 2000 operating
system and Service Pack 1. Datacenter Server is a 32-bit operating system.
Topic Objective
To describe platform
requirements that
authorized Datacenter
OEMs must meet.
Lead-in
To participate in the
Windows Datacenter
Program, authorized
Datacenter OEMs must
adhere to a specified
platform for the hardware,
operating system, and
license model.
Key Points
If the customer chooses not
to purchase the update
subscription, they will not
have access to version
releases, supplements, or
service packs for Datacenter
Server. The customer can
pay subscription dues
retroactively if they want to
subscribe at a later date or
purchase a new license and
update subscription.
Delivery Tip
This topic is meant to be a
brief overview of the
Windows Datacenter
Program requirements for
authorized Datacenter
OEMs. Unless you are
prepared to go into detail
about each of these
requirements, avoid an in-
depth discussion that goes
beyond the content
provided.
Note
Module 1: Introducing Windows 2000 Datacenter Server 9
License Requirements
Datacenter Server is only available to customers through authorized Datacenter
OEMs. Customers purchase the Windows 2000 Datacenter Server only with
specific hardware to which it has been tailored, and licensing is based on the
number of processors in the server itself, rather than the number of clients
supported.
The Datacenter Server license includes five Client Access Licenses for
Windows 2000; additional licenses may be purchased separately.
The product is sold from Microsoft to the authorized Datacenter OEMs via
three stock-keeping units (SKUs): 1 to 8 processors, 1 to 16 processors, and 1 to
32 processors. There are also two upgrade SKUs that allow customers to scale
up to 16 or 32 processors.
Update Subscription
In addition to the license requirements mentioned earlier, authorized Datacenter
OEMs offer Datacenter Server update subscriptions for each SKU. The update
subscriptions provide the customer with access to version releases and service
packs for Datacenter Server. The update subscription for Datacenter Server is
available on an annual basis. A customer must renew the subscription annually
with the authorized Datacenter OEM to obtain the benefits.
If the customer chooses not to purchase the update subscription,
they will not have access to version releases, supplements, or service packs for
Datacenter Server. The customer can pay subscription dues retroactively if they
want to subscribe at a later date or purchase a new license and update
subscription.
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10 Module 1: Introducing Windows 2000 Datacenter Server
Qualification Process
Provides Datacenter Hardware
Compatability Test Kits used
by OEMs to qualify hardware
and software
WHQLs
WHQLs
OEMs hardware is placed on the
Datacenter Hardware
Compatability List.
HCL
HCL
OEM hardware passes the
Datacenter Hardware
Compatability Test
HCT
HCT
Optional
OEMs hardware passes
the Datacenter Server
Clustering Test.
Datacenter Server
Clustering Test
Datacenter Server
Clustering Test
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Authorized Datacenter OEMs must undergo rigorous qualification and system
testing focused on the entire system. The authorized Datacenter OEMs provide
their customers with a list of qualified servers that have been thoroughly tested
and proven to be highly reliable. The qualification process details how a server
is placed on the list and requires that the OEM complete a server stress test or
retest any changes.
Windows Hardware Quality Labs
Windows Hardware Quality Labs (WHQLs) provide the WHQL Test Kits used
by OEMs to qualify hardware and software. WHQLs ensure that the OEM’s
hardware interacts efficiently and optimally with Datacenter Server. WHQLs
evaluate the results of the Datacenter Hardware Compatibility Test (HCT) and
determine whether the OEM’s system is qualified for the Datacenter HCL.
Datacenter HCT
The Datacenter Hardware Compatibility Test (HCT) is a self-administered test.
The OEM downloads the Datacenter HCT, sets up the configuration, and runs
the test. The test generates logs that are sent to the WHQLs; the WHQLs
evaluate the logs and determine whether the system is qualified.
Windows Datacenter Program requires that OEMs set up servers running
Datacenter Server and successfully perform the Datacenter HCT before their
servers are placed on the Datacenter HCL.
The Datacenter HCT is a 14-day test period during which servers running
Datacenter Server must meet or exceed 99.9 percent scheduled availability. Any
changes to hardware or system kernel components require retesting the server
configuration for seven days. These components include all:
Hardware components and drivers
Software that works at the kernel level, including virus software, disk and
tape management, backup software, and similar types of software
Topic Objective
To identify the requirements
that OEMs must meet to
qualify for the Windows
Datacenter Program.
Lead-in
To participate in the
Windows Datacenter
Program, authorized
Datacenter OEMs must
undergo rigorous
qualification and system
testing focused on the entire
system.
Explain to the students that
the OEM must successfully
pass the Datacenter
Hardware Compatibility Test
(HCT) to be placed on the
Datacenter HCL.
Key Points
Customers who receive
servers validated by
Windows Datacenter
Program know that they are
receiving a complete
configuration that has been
tested with all hardware
components and kernel-
level software products.
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